Return Request Form
Return Policy
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All returns must have an RMA (Return Merchandise Authorization). This will be provided by our customer service team.
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Return any product* in new condition and appropriate for resale within 45 days of purchase for a prompt, courteous refund.
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After 45 days, return any product* in new condition and appropriate for resale for a refund, less a 20% restocking fee.
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Items returned to Universal Pro Nails after 90 days will not be accepted for return or returned to you.
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*EXCEPTIONS: copyrighted materials, HAZMAT items, custom orders, screens, drop shipped items, and equipment without a return authorization approval from our Customer Service Department.